Something that is sure to impress your guests is the ability to adjust room controls with the swipe of a finger. Tablets supported by an on-wall, standing or desktop enclosures make it possible for your customer to remotely interact with aspects of the room such as lowering curtains or turning on a light. Let your guests customize their experience by remotely controlling the mood of their room, changing music playlists, switching to ambient lighting, spa bookings, in-room dining and pool-side ordering. Provide more ways to engage your always-connected guest and deliver a better ‘stay’ experience.
CHECK-IN & MENU BROWSING
One of the main benefits of a tablet is that it provides an easy-to-use interactive experience for the user. Using a tablet combined with a tablet stand as a check-in or menu browsing system makes it possible for your guests to quickly view all your available specials and promotions without interruptions, thereby enticing them to use more of your services. This is a self-check-in system that allows staff to easily up-sell.
Providing your concierge with a tablet or providing a virtual concierge via a tablet stand provides additional opportunities to show guests and customers images of features and specials, showing your clients the “true” experience that is available to them.
Keep your guests and customers up-to-date with the latest news by allowing them free access to online resources while they’re enjoying their meal or stay. Tablet kiosks are a great addition to a variety of spaces that entice visitors to spend a little more, stay a little longer and engage with your brand.
Enhance your customers’ experience by allowing them to take advantage of hotel amenities with an in-room tablet. Enabling guests to order room service, make restaurant reservations, order wake-up calls and check airline schedules with the use of a tablet ensures they will have a great staying experience.
POWERFUL UP-SELLING TOOL
In fact, hotels that currently use Tablet have reported a 41% increase in room service revenue per occupied room. This is largely because you can tailor an app to make suggestions after a guest selects a menu option. For example, the guest wants to order a burger, after putting the burger in their cart they’ll see a suggestion to add seasonal fruits or a Pepsi to that order.
NO MORE TRANSLATION ISSUES
Translation issues disappear when the guests make use of the app. Guests can select their native language, and proceed to review all information in that custom language. For example, the guest can change the language setting to Spanish, and on the back-end, the request still comes through in English. This removes a language barrier and provides an easy communication tool for International Guests.
TABLET SAVES YOU MONEY
Throw out the directory. Go gloriously green, unclutter the desk, and get rid of all the paper! Imagine, never having to print another directory or room service menu again, with the ability to make instant information updates.
GET PERSONAL WITH YOUR GUESTS
Communicate with guests like never before with silent, discrete messaging, instant chat, push offers and promotions. Inform guests of special time-limited deals and send them personal messages – all through the app.
NO MORE PAPER - GO DIGITAL
Tablets also offer other entertainment alternatives, such as the consolidation of printed materials like magazines, newspapers, and books. It’s a great way to have plenty of reading materials available to guests that can be quickly and immediately changed to keep offerings fresh.
Are you ready to drive data acquisition, increase your social media reach, and improve guest experiences in your hotel or restaurant?